Contact information

Contact Glowstory

Glowstory is based in Utah, United States.

For product questions, order assistance, cancellations, returns, or refunds, email hello@glowstoryshop.com or use our contact form.

Please include your order number or other proof of purchase when asking about an order. Do not send payment-card details, passwords, or private photos and videos.

Returns

Contact us before mailing a return so we can provide a prepaid label where eligible and the correct return address. See our Return and Refund Policy for our 30-day satisfaction guarantee and return process.